Subscription and billing cycle
In order to subscribe to Lydia +, the user must go to the Subscriptions menu, accessible from the Profile tab of the app.
- To subscribe, a valid payment method must be selected and the Terms and conditions of the subscription must be accepted.
- In the case of a monthly subscription, the selected payment method will be debited each month for the subscription's amount.
- The next billing date is visible in the Lydia Blue menu, accessible from the Profile tab of the app.
- An invoice will be sent by email one month after the beginning of the subscription.
Changing the debited payment method
The user can change the debited payment method in the Lydia + menu, accessible from the Profile tab of the app, by selecting a new payment source. This can be a Lydia account or a credit card registered in-app.
Unsubscribing
In order to unsubscribe, the user has simply to follow these steps:
- Go to the "Account" tab of the app;
- Select "Lydia plans" menu;
- Click on "Change plan";
- And on "Stop Lydia +".
The user will retain the Lydia + status until the end of the subscription period.
The free subscription limits will then be applied.
👉 See our pricing & limits for more information
Resubscribing to Lydia +
The subscription can be reactivated at any time, at no extra charge, from the "Lydia plans" menu, accessible from the "Account" tab.