You can access the Lydia apps without your password by following these steps:
- Open the Lydia app
- Tap "I already have an account"
- Enter the email address linked to your Lydia account
- Tap "Forgotten password"
- Follow the instructions on-screen
As part of the verification process you'll be asked a series of questions. If your identity is confirmed, you'll be able to log in and create a new password from your account security settings.
If you make too many failed attempts, you'll have to contact the Lydia support team to unblock your account.