Terms of the cashback offer "Cashback Lydia Subscribers"

Updated 1 week ago by Hugo

Make 5 payments of at least €5 with your Lydia card between November 10th and 17th and win €10! 

To benefit from this offer: 

Get your identity verified

Activate contactless payment or pay with your Lydia card 

✔ Pay your expenses with a Lydia card

✔ Receive your €10 cashback 


Lydia Solutions ("Lydia"), a French Société par Actions Simplifiée (SAS) with a capital of €1,590,731, having its registered office at 14 Avenue de l'Opéra - 75001 Paris, registered with the Paris Trade and Companies Register under number 534 479 589, registered with the Autorité de Contrôle Prudentiel et de Résolution under number 62677 and mandated by SFPMEI, "Partenaire Bancaire" as Agent Provider of Payment Services (hereinafter referred to as "the Organiser").

Organises from November 10th to 17th included a Cashback Offer entitled "Cashback Lydia Subscribers" (hereinafter referred to as "the Offer") for inactive users of the Lydia solution for Individuals and holders of a Lydia VISA debit x card or using the Lydia contactless mobile payment solution (hereinafter referred to as "Users"). The terms and conditions of this "Cashback Lydia Subscribers" operation are set out below.


The "Cashback Lydia Subscribers" cashback offer is only valid for users of the Lydia solution for Individuals meeting the following cumulative criteria : 

  • The User has a French mobile phone number (geographical code: + 33) linked to his/her Lydia Particulier account;
  • The User is eighteen (18) years of age or older;
  • The User is a paying subscriber to a Lydia Blue or Lydia Black plan;
  • The User has a verified Lydia profile (KYC achieved);
  • The User holds a virtual or physical VISA x Lydia card ;
  • Before the period of availability of the Offer, the User was said to be inactive: any User who has never made any payment transaction using :
    • A physical VISA x Lydia payment card offered with their subscription (card not ordered or not activated) or,
    • A dematerialized, ephemeral and virtual VISA x Lydia card, called Internet card (card not requested or not activated).
  • The Offer is only accessible to Users of the Lydia solution for Individuals who have been invited by a push notification via the Lydia for Individuals application to participate in the offer (excluding other Users).

It is also agreed that the User will be eligible for the Offer only once.

It is expressly provided that the Offer is only valid for the first 10,000 Users completing an eligible transaction during the Offer Availability Period.

The following are also expressly excluded from the Offer and declared ineligible for the Offer by the Organizer:

  • Payment transactions of less than five euros (5€);
  • Payment transactions made through other financial services and payment service providers such as Paypal or Curve and other identical or similar services;
  • Payment transactions which are not completed, unsuccessful, refused, abandoned, stopped by chance and/or refunded by the payee;
  • Payment transactions carried out in violation of the General Terms and Conditions of Use of Lydia for Individuals and the Terms and Conditions of Use of the Lydia Visa x Card are expressly excluded from the Offer.


Users attest to the truthfulness of the information they provide to the Organizer and authorize all legal verifications concerning the information provided. Any information that is incomplete, false, erroneous, illegible, unusable and/or does not correspond to what was declared when registering for the Lydia solution for individuals during the entire period of availability of the Offer will result in the nullity of the participation, and the User will not be entitled to the reimbursement of ten euros or will lose the benefit thereof. 

Users who are eligible for Cashback and who receive a refund on their payment within the above-mentioned limits undertake to provide the Organizer, on request, with all the information necessary to verify their identity and transactions.

Users attest to the truthfulness of all information they provide to the Organizer and authorize all legal checks on the information provided.

All Users will be informed of their eligibility to the Offer by a push notification in the Lydia Particuliers application. They will also be notified by a push notification of the completion of a transaction eligible to the Offer and of the reimbursement of the ten euros lump sum. It is reminded here that only one single refund of ten euros is possible for any User. 

Users who have made at least five payment transactions with their VISA x Lydia card between November 10, 2021 (00:00) and November 17, 2021 (23:59) for a minimum amount of five (5) euros, will be eligible for the refund of the one-time lump sum of ten (10) euros on their Lydia Particuliers account within seven business days following the period of availability of the Offer (between 9:00 and 19:00).


The Rules are available for the duration of the game on the "Lydia App" mobile application and on the Lydia website at the following URL: https://lydia-app.com/en 

The General Terms and Conditions of Use of the Offer (hereinafter referred to as the GTCU) may be amended at any time by the Organizer and will be published in their amended form at the locations indicated above. The amended GTCUs will come into force as of their publication.

They shall be deemed accepted by the participants in the Offer, as soon as the Users carry out a payment transaction eligible for refund, following the online accessibility of the thus modified GTCU.


The Organizer may not be held liable if, in the event of an event constituting a case of force majeure as defined by article 1218 of the French Civil Code and by the case law of the “Cour de cassation”, the Game has to be modified, suspended, shortened, terminated or cancelled.

The Organizer also reserves the right to extend the period of participation in the Offer and to postpone its end.

The Organizer may modify or terminate the conditions of the Offer if it appears that fraud or attempted fraud, proven or suspected, through the use of artificial, fraudulent or criminal means or schemes, has occurred, in any form whatsoever and at any time in connection with participation in the Offer.

The Organizer reserves the right, in this event, not to award the Cashback winnings or to withdraw them from any person suspected of having carried out one or more fraudulent acts when participating in the Offer or when using the Lydia Application for individuals.

The Organizer reminds you that any purchase made in violation of the Lydia Individuals Terms and Conditions of Use and the Lydia Visa x Card Terms and Conditions of Use are expressly excluded from the Offer.

The Organizer can therefore not be held liable if, as a result of attempted or proven fraud, the use of artificial, fraudulent or criminal means, the running of the Offer or the designation of the Winner were to be cancelled, postponed or modified, or the duration of the Offer shortened.

By participating in this Offer, each User accepts and undertakes to bear alone any damage or loss caused or suffered as a result of his/her participation in this Game, unless otherwise provided by public policy.


These GTC are subject to French law, unless otherwise provided by public policy. Only the French version of these terms and conditions is binding.

For any claim, participants may send:

An email to the following address: support@lydia-app.com.

A postal letter to the following address Service Réclamation, Lydia Solutions, 14 avenue de l'Opéra, 75001 Paris.

For any dispute not amicably resolved, and except for public policy provisions to the contrary, the French courts will have jurisdiction.

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