Terms and conditions for Lydia Pay cashback

Updated 2 weeks ago by International Team


Lydia Solutions ("Lydia"), a simplified joint stock company with a capital of €1,590,731, having its registered office at 14 Avenue de l'Opéra - 75001 Paris, registered with the Paris Trade and Companies Register under number 534 479 589, registered with the Autorité de Contrôle Prudentiel et de Résolution under number 62677 and mandated by SFPMEI, "Partenaire Bancaire" as Agent Provider of Payment Services (hereinafter referred to as "the Organiser").

Organises a campaign for Lydia users who pay with a Lydia Card through the NFC of their Huawei phones, offering 5€ Cashback for the first transaction between November 1st, 2021 until November 30th, 2021, (hereinafter referred to as the "Offer") aimed at users of the Lydia solution for individuals and holders of a VISA x Lydia contactless virtual card (hereinafter referred to as "Users"). 

The terms and conditions of this cashback afterwork are set out below.


The "Lydia Pay" Cashback offer is only available from November 1st, 2021 to November 30th, 2021 to Users of the Lydia Particuliers solution who meet the following cumulative characteristics and criteria:

  • The User is eighteen (18) years old or older;
  • The User has an Huawei phone;
  • The User uses his Huawei phone to make a first transactions with Lydia contactless card (virtual);
  • The User has a French or Portuguese, Spanish mobile phone number (geographical code: + 33, +351, +34) linked to his/her Lydia Particulier account;
  • The User has a verified Lydia profile (KYC done);
  • The User has a virtual VISA x Lydia card;
  • The User has made a first transaction with Huawei phone with his/her VISA x Lydia card and the value was higher than 1€.

It is also agreed that only one and only one transaction per User meeting the characteristics and criteria explained above is eligible for the Offer. The eligible transaction is the first transaction made during the period of availability of the Offer, higher than the amount of 1€.

It is expressly provided that the Offer is only valid for the first 10,000 Users who complete an eligible transaction during the Offer availability period.

The following are also expressly excluded from the Offer and declared ineligible for the Offer by the Organiser

  • Payment transactions made through other financial services and payment service providers such as Paypal or Curve and other identical or similar services;
  • Payment transactions, which are not completed, unsuccessful, refused, abandoned, stopped by chance and/or refunded by the payee;
  • Payment transactions carried out in violation of the General Terms and Conditions of Use of Lydia Particuliers and the Terms and Conditions of Use of the Lydia Visa x Card are expressly excluded from the Offer.


After completing a first transaction eligible for the Offer from November 1st, 2021 until November 30th, 2021, the User will receive a notification confirming the successful completion of the payment transaction and his eligibility for the Offer in the Lydia application by means of a notification.

Five euros (€5), will be refunded to the User on the Monday following the day of the first transaction. 

The User will be informed by means of a notification in the Lydia Particuliers application. Friday, Saturday and Sunday users will be notified on the Monday following the first transaction (excluding public holidays). First transactions on public holidays will be notified on the first working day after the public holiday.

Users who are eligible for cashback and who receive a refund of their payment within the above limits agree to provide, upon request, to the Organiser all information necessary to verify their identity and transactions.

Users attest to the veracity of all information they provide to the Organiser and authorise all legal verifications concerning the information provided.

Any information that is incomplete, false, erroneous, illegible, inaccurate and/or does not correspond to what was declared when registering for the Lydia Solution for individuals for the entire duration of the Game will result in the invalidity of the Winner's participation, and he/she will not be able to claim to have won and will lose the benefit of his/her refund.


The general terms and conditions of the Offer (hereinafter referred to as the T&Cs)  are accessible during the duration of the offer on the mobile application "Lydia App" and on the Lydia website at the following URL: https://support.lydia-app.com/l/en/category/f63fvf9b2m-les-regles.

The general terms and conditions of the Offer (hereinafter referred to as the T&Cs) may be amended at any time by the Organiser and will be published in their amended form at the locations indicated above. The amended will come into effect as of the date of their publication.

They will be deemed accepted by the participants in the Offer, as soon as the Users carry out a payment transaction eligible for reimbursement, after the amended TCs have been made available online.


The Organiser shall not be held liable if, in the event of an event constituting a case of force majeure as defined by Article 1218 of the Civil Code and by the case law of the Cour de cassation, the Game should be modified, suspended, shortened, terminated or cancelled.

The Organiser also reserves the right to extend the period of participation in the Offer and to postpone its end.

The Organiser may modify or terminate the conditions of the Offer if it appears that fraud or attempted fraud, whether proven or suspected, through the use of artificial, fraudulent or criminal means or schemes, has occurred, in any form whatsoever and at any time, in connection with participation in the Offer.

The Organiser reserves the right, in such a case, not to award the cashback winnings or to withdraw them from any person suspected of having carried out one or more fraudulent acts during participation in the Offer or during the use of the Lydia Application for individuals.

The Promoter reminds that any purchase made in violation of the Lydia Individuals Terms and Conditions of Use and the Lydia Visa x Card Terms and Conditions of Use are expressly excluded from the Offer.

The Organiser cannot be held liable if, as a result of attempted or proven fraud, or the use of artificial, fraudulent or criminal means, the running of the Offer or the designation of the Winner should be cancelled, postponed or modified, or the duration of the Offer shortened.

By participating in this Offer, each User accepts and undertakes to bear alone any damage or loss caused or suffered as a result of his or her participation in this Offer, unless otherwise provided by public policy.


These T&Cs are subject to French law, unless otherwise provided by public policy. Only the French version of these terms and conditions is binding.

For any claim, participants may send :

  • An e-mail to the following address: support@lydia-app.com.
  • A postal letter to the following address Service Réclamation, Lydia Solutions, 14 avenue de l'Opéra, 75001 Paris.

For any dispute not amicably resolved, and except for public policy provisions to the contrary, the French courts will have jurisdiction.

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