Paying with Lydia

13 articles

Adding a bank card

You can link one or more bank cards to your account. Adding a bank card allows you to use Lydia fully, whether to pay friends or businesses. How to add a bank card: To add a bank card: Go into the fo…

Updated 6 months ago by Flore

€1/ £1 charge when adding a bank card

Whenever you add a new card to the app, Lydia sends a request to the bank associated with that card in order to activate the 3D Secure process. This is a security measure to protect against theft or …

Updated 6 months ago by Xavier Mayo

Using your Lydia balance

You can spend the money in your Lydia account in several ways - by: Sending it to someone. Using it to pay a business that accepts Lydia. Transferring it to a bank account. If you're a user in France…

Updated 5 months ago by Antoine Porte

Transaction could not take place

Before confirming a payment, Lydia systematically checks that it can take place between the parties involved and using the selected payment method. If this verification fails, an error message will b…

Updated 6 months ago by Xavier Mayo

Pending transactions

When a payment is made with a Lydia card (whether plastic or virtual), the transaction is first authorised then confirmed several hours to several days later. Before the transaction is confirmed, it …

Updated 5 months ago by Xavier Mayo

Payment to the wrong number or email address

See. Cancelling a transaction .

Updated 6 months ago by Xavier Mayo

Cancelling a transaction

Peer-to-peer payments. As a payer. A transaction that has been completed cannot be cancelled by the sender, whatever the reason may be . Lydia guarantees this amount to the recipient, to whom it now …

Updated 5 months ago by Xavier Mayo

Lydia in Slack

Lydia can also be used with Slack. Find more information here .

Updated 6 months ago by Xavier Mayo

Payment receipts

In-app. Push notifications (optional) App users that have chosen to receive push notifications on their phone will receive a push notification just after the payment, provided they have an internet c…

Updated 6 months ago by Flore

Amount and usage restrictions

Click here to see the limits . These limits are fixed by Lydia in accordance with French banking regulations. These limits are less restrictive for users that have a 'verified account' . Users can al…

Updated 1 week ago by Xavier Mayo

Bank cards immediately debited

When you send money to someone, the amount is immediately debited from your card or balance, so that we can make sure that you have sufficient funds to send this amount to your contact. Lydia is a tr…

Updated 1 month ago by Xavier Mayo

Accepted bank cards

You can add cards of the following types from the issuing countries listed below to your Lydia account: Card types. Visa. MasterCard. Electron. Maestro. Issuing countries. Austria. Belgium. Canada. C…

Updated 6 months ago by Flore

Accepted currencies

Euros and Pounds Sterling are the two currencies that can be used in a Lydia transaction. You can only send payment requests in the same currency as that which is set for your account. You cannot mak…

Updated 4 months ago by Xavier Mayo