​The rules

Terms and Conditions

Several contractual documents govern Lydia services. Discover them.

Updated 2 weeks ago by Antoine Porte

Lydia Personal Data Protection Policy

La version française du document est accessible ici. Lydia Solutions ("Lydia") is a simplified joint-stock company registered in Paris under RCS number 534 479 589 with capital of € 1,546,417, establ…

Updated 2 weeks ago by Alison Alonso

Our partners

Lydia brings together top-notch and reliable experts to offer secure and long-term features to all users. Our main partners are: Société Financière du Porte-Monnaie Électronique Interbancaire. SFPMEI…

Updated 2 weeks ago by Flore

Which countries are eligible?

The Lydia app can be used in several European countries to send money or receive money. To use the app, you must have a mobile phone number issued in one of the eligible countries. List of compatible…

Updated 1 week ago by Yacine Sahnoune

Accepted bank cards

Here are the different credit card types that you can add to your Lydia account: Accepted card types 💳. Visa. MasterCard. Electron. Maestro. Accepted issuing countries 🌍. Austria. Belgium. Canada. Cr…

Updated 2 weeks ago by Flore

Accepted currencies

Two currencies are currently supported by Lydia accounts: you can send/receive either Euros (€) or Pounds Sterling (£). Lydia does not support cross-currency transactions. Your Lydia account is set f…

Updated 1 week ago by Xavier Mayo

Why you need to be resident of the EEA to use Lydia

Regarding Lydia's regulatory status and as stated in our Terms of Use , Lydia's services are accessible to users of any nationality, provided that they reside within the European Economic Area (EEA)…

Updated 2 weeks ago by Hugo

Terms of the Cashback Offer "Black Friday"

On Friday, November 26th, Lydia offers to new Lydia Black subscribers 20% cashback on their first three transactions of the day made with a Lydia card (excluding bars and restaurants), up to €50 tota…

Updated 1 week ago by Hugo

Cookies & trackers policy

When you use the Lydia Website (https://lydia-app.com/en ; https://support.lydia-app.com/en and https://supportpro.lydia-app.com/l/en ) and our applications ( Lydia and Lydia Pro ), we and our Partne…

Updated 1 week ago by Hugo

Terms of the cashback offer "Cashback Lydia Subscribers"

Make 5 payments of at least €5 with your Lydia card between November 10th and 17th and win €10! To benefit from this offer: ✔ Get your identity verified ✔ Activate contactless payment or pay with you…

Updated 1 week ago by Hugo

Terms and conditions for Lydia Pay cashback

1. ORGANISATION: Lydia Solutions ("Lydia"), a simplified joint stock company with a capital of €1,590,731, having its registered office at 14 Avenue de l'Opéra - 75001 Paris, registered with the Pari…

Updated 2 weeks ago by International Team

Powered by HelpDocs (opens in a new tab)