Updated 2 months ago by Flore

You can add any new phone number or email address you might own to Lydia. You'll be able to use this new detail to log in.

If you are logged into the app 😇

To add a new phone number or email address to your Lydia account, simply:

  1. Open the Lydia app
  2. Head over to the fourth tab and select "Identity"
  3. Then tap on "Email address" or "Phone number"
  4. Hit the "+" button to add a new one

You'll be sent a text message or an email containing a code or a link to verify and validate these new details. Following this, you'll be able to log into the app with these new details.

You'll be sent a text message or an email containing a code or a link to verify and validate these new details. Following this, you'll be able to log into the app with these new details.

Other Lydia users will be able to send money to your Lydia account using these new phone numbers or email addresses.

You can also delete previous phone numbers or email addresses at any time by selecting them and hitting "delete".

If you are not logged into the app 🙊

There are two scenarios:

  • If you remember your log in details, simply log into the app, head to the 4th tab and add your new details in the "Identity" menu
  • If you don't remember your log in details, or if log in doesn't work, we invite you to get in touch with our support team.

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