Cancelling a transaction
For peer-to-peer payments 💸
Cancelling a transaction as a payer
A transaction that has been completed cannot be cancelled by the sender, whatever the reason may be. Lydia guarantees this amount to the recipient, to whom it now belongs.
Cancelling a transaction as a recipient
A peer-to-peer transaction that has been completed cannot be cancelled or deleted, but it can be reimbursed.
The recipient can reimburse the sender the full amount using the Lydia app and by selecting the payment method that was credited at the time of the erroneous transaction.
If you paid a business 🛒
Only businesses can cancel or reimburse a transaction that was made to them.
To know more, read Ask a paymen