About the Lydia card

Lydia cards are modern payment card designed by Lydia. They are Visa Debit cards that are accepted worldwide by merchants and ATMs, whatever the currency. They allow customers to pay using money they…

About Lydia payment methods

Lydia offers several payment methods: the Lydia card , the Internet card and contactless mobile payment. These payment methods debit the Lydia account they are linked to. All Lydia accounts are regul…

How much is the Lydia card?

With Lydia Blue or Lydia Black plan, the first card is free! For any additional cards (or without any plan), to cover the cost of manufacturing and delivery , a fee is applied at checkout: €5 for a b…

Order, Delivery and Activation of the Lydia card

To order and activate the Lydia card , head to the second tab of the app and tap on "Order a card". Order a Lydia card. The Lydia card is connected to the app in real time and at no cost abroad. Find…

Using your Lydia card abroad

With the Lydia card, users can pay and withdraw money anywhere in the world in any currency, without any fees (except for countries banned by OFAC ). Why use the Lydia card abroad? 🤔. Most traditiona…

What are the Lydia card features?

The Lydia card works with a smartphone. You can set up and manage your card entirely on the Lydia app. Where can I find the card’s settings? Open the app and go to the Lydia card menu from the Accoun…

What payment and withdrawal limits come with the Lydia card?

The Lydia card has two types of limits: The limits set by Lydia included in your subscription (Lydia+, Lydia Green+, Lydia Black+). The limits set by you in the app to take control of your spending.…

Can I withdraw from an ATM with my Lydia card?

Should you need cash in Euros or in a foreign currency, you can use the Lydia card to make withdrawals anywhere in the world (except for countries banned by OFAC ). You can choose to enable or disabl…

Can I pay contactless with my Lydia card?

The Lydia card supports contactless payments. You can choose to enable or disable contactless payments directly on the app. Definitions. Contactless payment. It refers to a payment made without enter…

Universal card

The Universal card is linked to one of your Lydia accounts. It is said to be “Universal” because it can replace any card: Cardholders can pay for anything with their physical card or one of their Int…

Lydia card: Reasonable Use Policy

You can order a Lydia card at any time from the app. The card is free of charge as long as you use it in a reasonable fashion (i.e. without spending too much). Check out this article to find out what…

What is the Lydia card PIN?

Just like any payment card with a chip, the Lydia card is secured by a four-digit secret code also known as "PIN". This is the code you enter on the payment terminal every time you proceed to checkou…

What happens when your Lydia card expires

When your Lydia card expires, we automatically order a new one and deliver it to your address. How long does a Lydia card last for? Your Lydia card can be used for three years — then, it expires. Its…

How can I replace my Lydia card?

If you lose your card or if it expires, it is easy to replace it on the app. How can I replace my Lydia card? Auto-renewal. When your card is about to expire, you will automatically receive a new one…

My Lydia card has not arrived yet

It takes a maximum of 15 working days between the date of the order and the date of delivery of the card, for delivery in mainland France. If your delivery address is outside mainland France, the del…

Using your Lydia balance

There are different ways to spend the money you receive on Lydia. You can: Send it to someone from Lydia. Pay in store by paying contactless with your phone or using the Lydia card. Pay online or in…

Exchange rates applied to payments abroad

Users can pay and withdraw money worldwide without exchange fees using one of the Lydia payment methods (Lydia card, contactless mobile payment, Internet card).

Change the payment method for a transaction

Lydia lets you go back in time and change the payment source used for any Lydia card payment. The amount will be debited from the new payment method and credited to the one that was used in the first…

How are payments processed?

When someone pays with a Lydia card, the money isn’t automatically transferred from his/her Lydia account to the merchant's account. There are several steps to processing payments. Processing payment…

How can I change the account linked to a payment method?

At any time, you can choose which Lydia account ( shared account , money pot or sub-account ) you want to take money from when you use your payment methods. Simply go to the " Settings " of your paym…

Amazon gift cards

Presentation of Amazon gift cards on Lydia 🎁. Amazon gift cards are only available for Lydia+, Lydia Green+ and Lydia Black+ users. Amazon gift cards in Lydia represent an excellent idea for a gift,…

3D Secure verification when paying online

Online payments do not require the user to enter a card PIN, making them more susceptible to fraud than most other payments. Fortunately, the 3D Secure process exists to counter this risk, allowing t…

Card bearing the Paris 2024 colours

Lydia presents a new card showcasing the Paris 2024 colours , thanks to Visa. This colourful card, that can be used for payments and ATM withdrawals, highlights the Olympic and Paralympic Games as th…

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