About the Lydia card
Lydia cards are modern payment card designed by Lydia. They are Visa Debit cards that are accepted worldwide by merchants and ATMs, whatever the currency. They allow customers to pay using money they…
About Lydia payment methods
Lydia offers several payment methods: the Lydia card , the Internet card and contactless mobile payment. These payment methods debit the Lydia account they are linked to. All Lydia accounts are regul…
How much is the Lydia card?
With Lydia Blue or Lydia Black plan, the first card is free! For any additional cards (or without any plan), to cover the cost of manufacturing and delivery , a fee is applied at checkout: €5 for a b…
Order, Delivery and Activation of the Lydia card
To order and activate the Lydia card , head to the second tab of the app and tap on "Order a card". Order a Lydia card. The Lydia card is connected to the app in real time and at no cost abroad. Find…
Card payment abroad
Physical , contactless or virtual cards allow you to pay and withdraw money free of charge anywhere in the world, in any currency (with the exception of countries banned by OFAC ). How the card works…
What are the Lydia card features?
The Lydia card works with a smartphone. You can set up and manage your card entirely on the Lydia app. Where can I find the card’s settings? Open the app and go to the Lydia card menu from the Accoun…
What payment and withdrawal limits come with the Lydia card?
The Lydia card has two types of limits: The limits set by Lydia included in your subscription (Lydia+, Lydia Green+, Lydia Black+). The limits set by you in the app to take control of your spending.…
Can I withdraw from an ATM with my Lydia card?
Should you need cash in Euros or in a foreign currency, you can use the Lydia card to make withdrawals anywhere in the world (except for countries banned by OFAC ). You can choose to enable or disabl…
Contactless payments
Contactless payment. It refers to a payment made without entering credit card into a terminal and typing your PIN. Customers only have to press their card at the terminal to pay. More and more retail…
Universal card
The Universal card is linked to one of your Lydia accounts. It is said to be “Universal” because it can replace any card: Cardholders can pay for anything with their physical card or one of their Int…
Lydia card: Reasonable Use Policy
You can order a Lydia card at any time from the app. The card is free of charge as long as you use it in a reasonable fashion (i.e. without spending too much). Check out this article to find out what…
What is the Lydia card PIN?
Just like any payment card with a chip, the Lydia card is secured by a four-digit secret code also known as "PIN". This is the code you enter on the payment terminal every time you proceed to checkou…
What happens when your Lydia card expires
When your Lydia card expires, we automatically order a new one and deliver it to your address. How long does a Lydia card last for? Your Lydia card can be used for three years — then, it expires. Its…
Using your Lydia balance
There are different ways to spend the money you receive on Lydia. You can: Send it to someone from Lydia. Pay in store by paying contactless with your phone or using the Lydia card. Pay online or in…
Exchange rates applied to payments abroad
Users can pay and withdraw money worldwide without exchange fees using one of the Lydia payment methods (Lydia card, contactless mobile payment, Internet card).
Change the payment source after a purchase
It is possible to change the payment source used for any card payment ( physical card , contactless mobile payment , virtual card ). The amount will be debited from the new payment method and credite…
Change the payment source of a card
At any time, the customers can choose which account ( shared account , money pot or sub-account ) they want to take money from. Change the payment source. Simply open the details of the payment metho…
Amazon gift cards
Presentation of Amazon gift cards on Lydia 🎁. Amazon gift cards in Lydia represent an excellent idea for a gift, or if the user simply wants to give himself a voucher. For every gift card purchased,…
3D Secure verification for online purchases
Online payments do not require the customer to enter a card PIN as it could be the case at physical stores. In order to confirm an online payment, a verification process called 3D Secure (3DS) has to…
Card bearing the Paris 2024 colours
The card is currently out of stock, but will be restocked in the coming weeks.. Lydia presents a new card showcasing the Paris 2024 colours , thanks to Visa. This colourful card, that can be used for…